Independent trainers and course providers say the license changes are taking them out of the company. Why companies should read user licenses carefully The SAP community allows you to get free support: www.sap.com/community/topic/crystal-reports.html What is the use of Crystal Solutions? You`ll find a general idea of the functions and appearance of Crystal Reports and Crystal Server in action on this page: www.crystalreports.com/screenshots/ I know the functionality I need. How do I know which SAP Crystal products meet my needs? Use our configuration tool to identify SAP Crystal solutions: www.sapstore.com/crystalconfigure* SAP Crystal Server offers a platform that allows you to share documents (for example. B SAP Crystal Reports files) with end users. With Crystal Server, you can schedule reports to be sent to recipients as pdf attachments, or securely access reports and update data entry settings with a browser or mobile app (download the free app from the Apple App Store: apps.apple.com/us/app/sap-businessobjects-mobile/id441208302 or Google Play: play.google.com/store/apps/details?id=com.sap.mobi). Is there a support/maintenance program for Crystal Reports (desktop products)? There is no maintenance assurance program or software, customers upgrade to new versions by purchasing a discounted upgrade license. There is no phone support for desktop products, they are supported via our free online forum. Create a free account on the community pages and post a new discussion on the forum. Can I purchase Crystal Reports 2020 as an upgrade for the report project? No, you are not allowed to purchase Crystal Reports 2020 as an upgrade to an application that uses a Crystal Reports runtime. The design of the report would require a new license from Crystal Reports. NOTE: Legacy applications that use a Crystal Reports lifetime prior to version 13 may require that you continue to use your older version of Crystal Reports to create and edit reports running on that application.

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