Personality conflicts in a workplace are usually fueled by perceptions about a person`s actions, character, or motivations. For example, if a team leader verbally insults another employee, they will easily consider them inappropriate and disrespectful. If not controlled, this employee (and others) may feel resentful. The best way to approach this kind of situation is to understand each other`s feelings and encourage team members to put their ego aside. Most workplace litigation occurs because individuals do not feel taken seriously or have not been heard fairly. The human resources department should review disciplinary policies and procedures to ensure that there is a fair trial that protects staff from impulsive or reckless reactions from management. Misunderstandings, closure, and passive and aggressive behaviours contribute to the following conflicts in the workplace. If an employer has mechanisms in place to resolve disputes in its early stages, workers will generally view their employer as fair in their dealings with them and are likely to be more satisfied with their work. A reduction in employee conflict can lead to increased employee productivity, greater motivation and loyalty, reduced medical costs, reduced workers` compensation claims, and reduced legal costs.

According to Kelly Mollica, an advisor at Centre Group, a Memphis, Tennessee-based human asset management firm, employees who have complaints about colleagues are advised to establish their differences directly with those employees before asking a supervisor or manager to intervene. .