This agreement applies to the equipment listed in the equipment plan. If we or the manufacturer replace the devices that are guaranteed by the same model number, the replacement equipment will also be covered. With the exception of this type of replacement, no new or additional equipment will be included in this agreement unless it is included in an equipment plan. Unless an equipment plan is made otherwise, all customer maintenance contracts must be paid in advance for each maintenance period. While many maintenance contracts offer good service for good value, there are also companies that may not be properly certified, overworked or not meet what they promise, so it is essential to do your own research before signing an agreement to ensure that you actually get the level of service and quality you expect. You also want your team to identify the ideal options for establishing your company`s club affiliation or maintenance contract. Not all home calls are an opportunity to sell a service contract, but technicians should be aware of the situations in which they address owners and are financially useful to the business. In this guide to maintenance contracts, we give advice on how to sell service contracts and examine how modern service contract software can help your company rethink its approach. Train your team of technicians to get in touch with customers and hear their questions and concerns during audits and maintenance work. The time you spend face to face with customers gives you extremely valuable feedback and reassures customers who are interested in your business. A monthly maintenance contract creates more of these opportunities to build a good relationship with the owners and build loyalty to your brand.
This contract is entered into and implemented from the date mentioned above and between [Maintenance Company] and the Customer whose name and address are described above. “I really like the ease with which our service agreement program has been made easy,” Chris Hunter told EGIA about his ServiceTitan 2.0 experience as President of Hunter Heat air. Contracts based on devices sold with new devices provide a maintenance service designed to protect your company`s investment and reputation. Download the right price. It depends on your market, your competitors and the specifics of your own business. Conclusion: You want to decipher enough of your own numbers to make sure that service agreements are profitable for your business and don`t end up being expensive or wasted. one. We will re-perform all maintenance services that will prove to be defective during the duration of this contract. If we are unable to provide a maintenance service due to our fault, we will reimburse you for this portion of your expenses. Do your due diligence. Maintenance contracts should only be extended to owners when your team receives detailed information about their equipment and property.
When your company installs new devices, be sure to add a device-based contract to that device contract and record the serial number in your digital records. For the costs listed below, [Maintenance Company] will periodically check the devices listed in this device plan and keep them in good working order. The inspection and maintenance of the equipment depends on the type of equipment and is defined in the equipment plan. Train your technicians to identify potential problems that homeowners should deal with immediately – before they become a bigger and more costly problem in the future – and discover opportunities to sell additional accessories or services. Define the correct contractual terms. Many home service agreements last 12 months – others work monthly as a monthly maintenance contract (read more about the renewal guidelines below). You want to find a political term that appeals to owners who are willing to try a contract but don`t want a big commitment
